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- Last Updated: 2005-07-27
Roza Shkundina and Sven Schwarz (2005})
A Similarity Measure for Task Contexts
In: Proceedings of the Workshop Similarities - Processes - Workflows in conjunction with the 6th International Conference on Case-Based Reasoning, Chicago. Edited by ..
Abstract
Knowledge workers are often embedded in an organizational setting,
where execution of processes allows for appropriate, context-sensitive support.
When a knowledge worker starts a new task in a workflow management system,
chances are good, that someone of his colleagues has already performed or is
currently busy with a similar task. Our research aims at enabling a knowledge
worker to make use of workflow tasks in a minimally disturbing way.
Therefore, we have to elicit his task context and find out workflow tasks with
similar context. As such a task context consists of a set of contextual elements, a
technique to compare two task contexts and the contextual elements therein is
needed. This paper presents a similarity measure for these contextual elements,
and hence, for task contexts.
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