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- Last Updated: 2003-08-13
Sven Schwarz and Thomas Roth-Berghofer (2003)
Towards Goal Elicitation by User Observation
In: Proceedings of the FGWM 2003 Workshop on Knowledge and Experience Management. Edited by . Karlsruhe.
Abstract
Knowledge workers put a lot of effort during every day's work in
structuring their own information. This is often done with the
help of email tools, file directories, or bookmarks. The recently
started research project EPOS (Evolving Personal to
Organizational knowledge Spaces, http://www.dfki.de/epos)
investigates ways to assist users in providing adequate and task-
specific support.
The envisioned system will observe the user's work as well as his
ways of information handling and automatically learn and identify
his goals, intentions, structures, ontologies, and work processes.
Towards the user, a sophisticated knowledge workspace shall act as
an adaptive assistant proposing follow-up working steps and
providing (how-to) information as well as relevant documents.
In order to do so, the assistant needs to know about the user's
current context.
One part of that context is the user's current goal.
The user goals are represented by task concepts which are
concepts in an ontology.
We propose to use Case-Based Reasoning (CBR) techniques to predict
the user's goal(s) from a sequence of his workspace (inter-)
actions needed to achieve this goal.
URL
Updated project's webpage
