Agent Mediated Knowledge Management, International Symposium AMKM 2003, Stanford, CA, USA, March 24-26, 2003, Revised and Invited Papers
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Ludger van Elst, Virginia Dignum, and Andreas Abecker (2004)
Towards Agent-Mediated Knowledge Management
In: Agent Mediated Knowledge Management, International Symposium AMKM 2003, Stanford, CA, USA, March 24-26, 2003, Revised and Invited Papers. Edited by L. van Elst, V. Dignum, A. Abecker. Springer Heidelberg.
Abstract
In this paper, we outline the relation between Knowledge Management (KM) as an application area on the one hand, and software agents as a basic
technology for supporting KM on the other. We start by presenting characteristics of KM which account for some drawbacks of today’s – typically centralized – technological approaches for KM. We argue that the basic features of agents (social ability, autonomy, re- and proactiveness) can alleviate several of these drawbacks. A classification schema for the description of agent-based KM systems is established, and a couple of example systems are depicted in terms of this schema. The paper concludes with questions which we think research in Agentmediated Knowledge Management (AMKM) should deal with.
Keywords
Agent-mediated Knowledge Management, agents, distributed organizational memory, knowledge management
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